Customer service brought to you
Service Content
Parameter debugging
On-site, based on real-time processing data, equipment and grinding wheel parameters are precisely adjusted to ensure compatibility
Process optimization
Based on the customer's processing scenarios, we provide a comprehensive process optimization plan to enhance overall processing efficiency
Customized service
For special processing needs, we customize grinding wheel formulas and specifications to meet individual production requirements
Other
Provide customized service support on demand
Service Support
Technical Support
With deep expertise in the field of semiconductor consumables, we can quickly respond to customer needs, accurately solve technical problems and process optimization challenges during use, and ensure smooth production processes.
Localized service team
Relying on the original factory's technical cooperation resources, we have established a professional localized service team. The team members are familiar with the local production environment and industry needs, and they respond promptly and efficiently in terms of semiconductor consumable supply and technical support, providing customers with professional and attentive services.
Service quality assurance
Yield data
Focus on yield data related to semiconductor consumables, utilize professional technical analysis, and use data as the core to measure service and product quality, thereby assisting customers in making precise decisions and enhancing efficiency
The yield rate of XXX service provider is 66%
Kousei seimitsu has a yield rate of 95%
Adaptability
Tailored solutions are provided to address the key concerns of different customers regarding consumables, ensuring a high degree of product-demand matching
Quality and efficiency
Fully aware of the synergistic value of high-quality semiconductor consumables and professional technical services, we strive to help customers reduce costs and increase efficiency by enhancing product quality and service precision, thereby building core competitiveness through quality in market competition
Other
We recommend a full range of grinding and polishing products that cover all aspects of the process, helping to achieve cost reduction and efficiency improvement across the entire chain
Service Value
Number of customers served: 50+
Solving problems: 100+